Adobe Community : Discussion List - Installing, Updating, & Subscribing to Acrobat

Hi,

I'm getting a repeated issue when attempting to download / install the trial version of Acrobat Pro DC on Windows 8.1 Pro from this page:

Download Adobe Acrobat free trial | Acrobat Pro DC

The error message received is:

"Error 1722: There is a problem with this Windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package Vendor. Action InstallWebResources, location C:\Program Files (x86)\Adob\Acrobat DC\Acrobat\AcroCEF\AcroServicesUpdater.exe, command:15.010.20056"

I am preparing to move from Acrobat XI to Acrobat DC (the one with the awful interface). CC insists that delete my current Acrobat, with all preferences, before installing Acrobat DC. So I am working on exporting customizations such as Actions and PDF Optimizations. I cannot find a way to export my PDF Optimizations and some took hours for me to create. Should I just take screen shots of the settings and expect to recreate them by hand. <Insert obvious sarcastic comments here />

Plus I would like to be able to share PDF Optimizations with other Acrobat users in my office.

I purchased a subscription to Acrobat Pro DC but when I use it, and I am logged in it says in the bottom right that I am using a trial that only has 29 days to use (yesterday it was 30)

I own a copy of Acrobat Pro 9. When I try to open it I get a dialogue box "Suite Activation Needed: Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of the suite (such as Adobe Photoshop)" When I follow these instructions and open adobe photoshop, I still get the Suite Activation message, and am unable to open acrobat. Could you help me activate Acrobat on my computer please.

I have a licence for Acrobat Professional XI PC. Can I disactivate and install on MacBook Pro?

I am having difficulty in installing Acrobat DC Pro. I am not sure the installer is configured for the new Mac OSX El Capitan. Whenever I try to install it, I get error message stating: "You have entered an Acrobat DC Classic serial. To use this serial, you need to install the Acrobat DC Classic build. Go to, www.adobe.com/go/getacrobatdc to download Acrobat Classic."

New downloads give same error message.

Finally, I am very dissatisfied that there is no live contact option for purchasers of Adobe software.

I purchased Adobe Acrobat 9 Pro a number of years ago. Just got a new computer with Microsoft 7 operating system. Info on Adobe's site suggests that the only operating system supported for 9 Pro is XP?? Any suggestions? Thank you!!

I just moved into a new computer and want to download Adobe Acrobat Pro 9, which I had previously purchased. However, it appears that only a French version is available. Does anyone know if I can download it in English?

I start to download Adobe acrobat dc Pro in my mac . until i setup it will show error Acrobat Installer encountered an unexpected failure. and try again

my mac book

have os x 10.11.13

nerver install adobe acrobat pro berfor

I have tried all the tips relating to this problem, uninstalled all the adobe/reader apps using the "acro cleaner", but still cannot get the DC pro to run on my computer. I was using Adobe reader, now it's gone. Please help.

I get a 1311 error upon the last update to acrobat XI, 'can not find the data1.cab file". The file is not on my C: drive. I tried to repair the installation and got the same error. Where does this file come from and when is it put on the hard drive?

I am trying to download Adobe Acrobat Pro and am getting the following message: "Error 1324. The Path My Pictures or the volume is invalid. Please enter it again." What does this mean?

I have the original CD for when I bought Adobe Acrobat 7.0 Professional. Somewhere along the way, I updated to 9.0, but do not remember when or how. I just recently started seeing this message, and now, along with the message, the program shuts down upon clicking OK in the dialog box.

I would think that the best way to approach this might be to uninstall and then reinstall the program. However, I am not sure whether to start with my CD (version 7.0) and then upgrade from the website? Or, is there some better way.

i have a mac version can i switch to pc version

I foolishly downloaded Acrobat DC and now can no longer save or print my attachments without purchasing a subscription which I do not want. I want to uninstall DC and reinstall XI. The first step says go to Creative Cloud, which I do not have. Thank you.

How do I get an activation code?

Trying to install Acrobat Pro 9 on my Mac running version Yosemite 10.10.5. Add the install to the applications folder, it then asks if I want to install extras, I say YES and then after that nothing happens. It just hangs. Says Adobe Acrobat is in use and never goes anywhere. Cany use the program whatsoever. Uninstall and reinstalled multiple times. Did OS updates etc. Nothing working please help@!! Never gets to the point of asking for a product key or anything.

I'd like to subscribe to Acrobat DC Professional on an annual basis with ONE payment per year (same as the Creative Cloud subscription I already have), and not on a monthly charge. Is this possible, and where do I find the respective link for download?

Thanks for help, I've been browsing for this already way too long,

Adobe what did you do!!!

Acrobat Pro DC

Update release version 2015.009.200.69

Opened Acrobat this morning and was greeted by a lovely intro showing new features installed in the latest release. Once such update was 'tabs', now grouped together in the top bar. Great, I thought a nice way to have multiple documents open, yet easily accessible. BUT WAIT!! Part of my workflow is opening multiple documents to combine, edit and swap pages between different PDF files. I do this by displaying two or more files together on the screen at the same time using the menu command: 'Window > Tile > Vertically'. I would then have multiple PDF files in view and by selecting 'Organise pages' I can 'drag-n-drop' pages between each file. With this latest release the 'tabs' don't allow this menu command to work at all!! Adobe you just destroyed my smooth workflow in one go.

Not sure how I can get this back to how it was other than: drag out each file to a new document one at a time until they are separated, then use the menu command 'Tile' and it should now work.

Help. Anyone got any other ideas please?

Adobe you really need to be more careful. Now looking for third party method. Yids.

Error in installation of Adobe Acrobat Pro DC Trial Version

How do I export PDF Optimizations?

I purchased a subscription to Acrobat Pro DC but when I use it, and I am logged in it says in the bottom right that I am using a trial that only has 29 days to use (yesterday it was 30)

I own a copy of Acrobat Pro 9. When I try to open it I get a dialogue box "Suite Activation Needed: Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of the suite (such as Adobe Photoshop)" When I foll

cami19126

installing on Mac OSX El Capitan

New computer. Microsoft 7 OS. Want to download Acrobat 9 Pro.

Can I download Adobe Acrobat 9?

i stuck with Acrobat Installer encountered an unexpected failure how should i do next?

acrobat installer encountered an unexpected failure

Update of Adobe XI results in a 1311 error, "can not find the data1.cab file". After checking the entire C: drive the file is not there. Tried reinstalling and received the same error. Where does file come from and when is it loaded?

I am trying to download Adobe Acrobat Pro and am getting the following message: "Error 1324. The Path My Pictures or the volume is invalid. Please enter it again." What does this mean?

Licensing for this product has stopped working (148:3) Adode Pro 9/WIndows 7

i have a mac version can i switch to pc version

I must have accidentally downloaded Adobe DC. I can no longer save or print my attachments without paying for a subscription, which I do not want to do. I have a MAC. I want to uninstall DC and reinstall XI but the first step says go to Creative Cloud

Error code 160:41 Unable to activate over internet, no phone support, chat support no longer supports Adobe Acrobat 8. How do I get a 30 digit activation code?

Install of Acrobat Pro 9 on my Mac won't finish

Subscription to Acrobat DC Professional on an annual basis with ONE payment per year?

Acrobat Pro DC tabs update - I open multiple files...can't use 'Window > Tile' to split view.

I need to cancel Order AD006410210ES but you dont contact with me. it is important.