I installed this program on my computer because a website said it was required for me to have it, ive installed the program, started an account, tried to install it again, and the website still says I have to install the program. I dont know what to do, ive called the website and adobe and they both said they wont help me....
Please help
I just ordered an annual subscription to Acrobat PRO DC - I'm in my account and can't figure out how to download the application.
I'm trying to install the subscription I purchased this morning, but it won't let me unless I provide a serial number. I've looked everywhere. Where can I find it?
How do I install Acrobat DC on a second computer
We recently started to use the Terminal Services on a 2016 Server box. I have several users using this, but only one of them needs access to Acrobat Pro. Currently, she has a subscription license installed on a stand alone desktop. I'm wondering if there is anyway to install the subscription Acrobat Pro on her TS profile, but have the other users use a different version of Acrobat.
Thank you for any ideas.
I purchased Adobe Acrobat 7.0 Standard some years ago and would like to use it. I receive a message when opening that it is no longer supported. It is registered with Adobe using the serial number. I am working on a Macbook Pro with Sierra. Could someone advise me on how to make it work?
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Please advise.
Hi
I get this msg to press button to 'contact customer support' to landing page....
"Product order conflict
You already have Adobe Export PDF, Annual on your Adobe ID account. To prevent unnecessary overlap, let's upgrade Adobe Export PDF, Annual to a Adobe PDF Pack subscription."
So where to now?
Justin
I installed Acrobat XI Pro using the Adobe Application Manager (AAM) on Windows 7, English. I am on a Creative Cloud subscription, so i have no .exe file to install from.
Acrobat XI Pro defaults the Application Language to English when installing from AAM since Windows is an English version. I want Acrobat XI Pro in Swedish language.
If i go to Acrobat's Preferences > Language and change the Application Language from English to "Choose at application startup" i never get the dialog that should provide me with the option to change language when i re-launch Acrobat XI Pro. If i hold down Shift-Ctrl when launching Acrobat XI Pro i don't get that dialog either.
I see the same issue on three computers, two with Win 7 and one with Win 8. Both OS versions are English.
So, how do i change the Application Language from English to Swedish?
/Roger
We are experiencing different crash issues in Acrobat Classic DC.
In our production environment opening PDF's from a DFS network share produces this error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 15.6.30198.61077
Application Timestamp: 5774f537
Fault Module Name: StackHash_fcc0
Fault Module Version: 6.3.9600.18233
Fault Module Timestamp: 56bb4e1d
Exception Code: c0000374
Exception Offset: PCH_38_FROM_ntdll+0x0003C7EC
OS Version: 6.3.9600.2.0.0.16.7
Locale ID: 1033
Additional Information 1: fcc0
Additional Information 2: fcc0412da3981fc185852d892211a0d2
Additional Information 3: ba99
Additional Information 4: ba99f62b48f058279d54e19bc6b6b68f
In our development/test environment opening PDF's running the next release version began receiving these errors:
Faulting application name: Acrobat.exe, version: 15.6.30279.15069, time stamp: 0x585e9221
Faulting module name: MakeAccessible.api, version: 15.6.30279.15069, time stamp: 0x585e9015
Exception code: 0xc0000005
Fault offset: 0x00016017
Faulting process id: 0x718
Faulting application start time: 0x01d2aee52b79db30
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\plug_ins\MakeAccessible.api
Report Id: 718db8c6-1ad8-11e7-8102-00155d09c208
Faulting package full name:
Faulting package-relative application ID:
Both environments are based on Server 2012 R2 in a RDS farm.
Can anyone make heads of the similarities of these issues and how to resolve them ?
Thanks
UPDATE: More issues
UPDATE:
More issues
Problem signature:
Problem Event Name: BEX
Application Name: Acrobat.exe
Application Version: 15.6.30279.15069
Application Timestamp: 585e9221
Fault Module Name: StackHash_0c1e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_63_FROM_ntdll+0x0003C7EC
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.3.9600.2.0.0.16.7
Locale ID: 1033
Additional Information 1: 0c1e
Additional Information 2: 0c1e51b9dd66b3f46da600153730cac7
Additional Information 3: 650c
Additional Information 4: 650c22b0ce08dc9443f465b48ecca16c
Problem signature:
Problem Event Name: BEX
Application Name: Acrobat.exe
Application Version: 15.6.30279.15069
Application Timestamp: 585e9221
Fault Module Name: StackHash_68d8
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_63_FROM_ntdll+0x0003C7EC
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.3.9600.2.0.0.16.7
Locale ID: 1033
Additional Information 1: 68d8
Additional Information 2: 68d8c791188da5523fbcee979c05fb32
Additional Information 3: 9b12
Additional Information 4: 9b1226c17ec8077a76d4a9f06147ee94
Problem signature:
Problem Event Name: BEX
Application Name: Acrobat.exe
Application Version: 15.6.30279.15069
Application Timestamp: 585e9221
Fault Module Name: StackHash_9151
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_63_FROM_ntdll+0x0003C7EC
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.3.9600.2.0.0.16.7
Locale ID: 1033
Additional Information 1: 9151
Additional Information 2: 9151228ea48506538aa433a9afd58549
Additional Information 3: c738
Additional Information 4: c7388cf54882c77cb907dc5e3a7e5df5
To whom it may concern.
Hope all is well?
Please send me my activation code for my Pro. I need to re install the program and cannot find my activation code.
Regards CArin
Acrobat informs about new update. When I try to download the update, I always get the msg: Download not possible try later
Error 140300.
What shall I do??
I am downloading Adobe XI pro to my Windows 7 computer and is getting this error.
error: error 1935 an error occurred during the installation of assembly component {63e949f6-03bc-5c40-a01f-c8b3b9a1e18e} HRESULT: 0x800736FD
Does anyone know what is the solution for this error?
Thank you in advanced.
I recently had to reinstall windows 10, and now adobe acrobat 9 is saying that i need to reinstall. The problem is i have had the program on here for years and don't have the original software disc. How can i get this reinstalled?
Adobe DC toolbar conversion add on went missing, where and how can I correct this feature.
My desktop crashed so Acrobat 9 Standard was not deactivated. When we tried to install it on the new laptop, it returned the error of invalid serial number. We double checked the serial number on the back of the box. It was entered correctly. Any suggestions for how to proceed?
My Windows/10 system got corrupted (constant BSODs, every 15-20 minutes) so I was forced to re-install--in a new partition on the same machine. Now my copy of Adobe Acrobat XI Pro will not let me re-validate upon program startup.
I get the message "Serial Number you provided is valid, but a qualifying product could not be found on the computer."
This AFTER it was already installed, and accepted the serial number for registering.
Adobe keeps telling me I don't have a valid installation or serial number, but I can buy a new one for $299; eerily similar to what I ran into when I upgraded from Windows/7 a year or so ago, paid $150 that time to get the install code (and serial number) I'm trying to use now.
Could anyone please help me on this? Thanks much
I typed in my Adobe serial number for the Abode Acrobat XI that I purchased in 2014 - but this serial number was rejected. How do I reinstall it? A Dell repair program erased it this morning and I need to reinstall XI.
Installed the most recent version of Acrobat Pro DC (2015) from Adobe's website, and every time I try to open it I get the error message "An error has been detected with a required application library or file and the product cannot continue. Please reinstall the application." When I close out of the error window, Acrobat crashes, and I get another box that says "Quitting" at the top of the window, containing the message "Raise without Handler!" Neither reinstalling nor repairing Acrobat has any effect. I've used the Acrobat Cleaner tool to wipe out any old files from the Acrobat Reader DC I used to use, then installed Acrobat Pro DC, but hasn't helped. I can't find anything useful online regarding this first error message; all the forums complaining about it are in regards to Acrobat 7 or Adobe CS2. The forums regarding "Raise without Handler!" are equally outdated, and imply that this message only shows up on Mac systems. However, I am running Windows 10. Can anyone help?
Hi,
I have upgraded til Acrobat DC and now I'm having problems with the visibility of the ruler guides.
When I drag a new ruler guide to a specific place on the pdf, the ruler guide is not visible until I release the mouse button, there is even a spinning wheel for a short while before the ruler guide appears.
This is REALLY annoying as it is impossible to place the ruler exactly where is should be.